Privacy Notice

Information we collect

When you submit an inquiry we collect the information you choose to provide: your name, company, email address, country or region, optional phone number, description of the application and media, specifications, additional message, and the names of any files you list (only the names — the files themselves are not uploaded).

Our web server keeps standard access logs (IP address, time, requested path) for security and operational purposes. These logs are not used for marketing profiling.

How we use your information

We use the information only to: 1) respond to your inquiry and provide technical support; 2) prepare proposals, quotations and follow-up communication; 3) maintain the security of the website and prevent abuse. We do not sell your contact details and we do not use them for unrelated marketing.

Storage and international transfer

Inquiry records are stored on our server in Germany and email notifications are delivered through our email service provider, Resend. Your information may therefore be processed in the jurisdictions where these providers operate, subject to applicable data-protection law.

Retention

Inquiry records are kept for no more than 24 months after our last correspondence, after which we delete or anonymise them unless a longer period is required by law.

Your rights

Subject to applicable law, you may request access to, correction of or deletion of the personal data we hold about you, and you may withdraw your consent. To exercise these rights, contact us using the details you provided in your inquiry; we will respond within a reasonable time.

Cookies and local storage

We do not use third-party marketing cookies. We only use your browser's localStorage to remember your language preference and your inquiry draft. This information stays on your device and is not sent to our server.

Contact

If you have any questions about this notice, please contact us through the inquiry page.

Updates

We may update this notice from time to time. The current version will always be published on this page.